POLICIES
Shipping:
I ship orders as quickly as I can. Most orders ship within 10 business days unless it’s a holiday. If there is a delay, I will be sure to email you about the status of your order.
I package everything with great care and I want your items to get to you safely. However, if your items are damaged due to poor packaging, I will replace them when you provide and order number and a photo of the damage. In the event that a shipping service really mangles your package, file a claim with that service.
If your shipping address is incorrect and the items are returned to me, you will have to re-pay shipping costs to re-ship your order.
If items are not returned, Kate Fitzgerald is not responsible to replace your items.
Returns:
No returns or exchanges. All sales are final.
Secure Processing:
Kate Fitzgerald uses SSL Encryption Technology, which is the industry standard, when processing your credit card information. SSL(Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet.
Usage Requirements:
Kate Fitzgerald sells products to adults who can purchase with a credit card. People under 18 should consult parent or guardian to purchase items.